Independent spreadsheet directory · Not ZentBuy’s official website

LINK TROUBLESHOOTING

ZentBuy Spreadsheet Links: Quick Troubleshooting

Practical checks for a workbook or product link that does not open as expected.

Laptop spreadsheet beside a phone displaying a warning icon

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Check which link you selected

The Spreadsheet navigation link opens the ZentBuy workbook. A product link inside a workbook row may open a separate seller or source listing. Confirm whether you are trying to open the workbook itself or a link from one of its rows before troubleshooting.

If the workbook opens at a different section than expected, use the sheet tabs along the bottom and select the section name.

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Try the simple browser checks

Open the workbook link in a current browser tab, then try the same link in a new tab or in the Google Sheets app if you use it. Check that the address is complete and that your browser has not blocked a new window. If Google shows an access or sign-in message, follow Google’s prompt or check that you are using the intended account.

For a product link, return to the spreadsheet and try the row link once more. A listing may have changed, moved, or become unavailable since it was added; the directory cannot restore or validate an outside listing.

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Avoid editing the source workbook to fix a link

You do not need to change cells or sharing settings to use a link. If the same issue continues, use another listing or contact the workbook owner or the relevant official service through its own help route.

Do not enter account details on a page unless you recognize the service and address. This website does not collect sign-in information.

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